Tata Consultancy Services (TCS) is expanding its strategic partnership with the British retail giant Asda to transform its technology landscape and operating model for future growth.
On October 4, 2023, Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) announced a multi-year partnership with the British retail giant Asda to support Asda’s digital transformation and implement a new organization-wide IT operating model. This partnership follows Asda’s divestiture from Walmart.
TCS AI & Cloud technology to assist Asda
TCS will leverage its cloud, AI, and security solutions to assist Asda in delivering the divestiture smoothly, on time, and securely. Furthermore, TCS will enable Asda to enhance its customer experience and innovation capabilities, aiming to increase its market share and maintain its price leadership.
TCS will build a new digital core by implementing multiple cloud-based ERP platforms to streamline Asda’s supply chain forecasting, buying, and merchandising processes, as well as HR processes, warehouse management, and e-commerce processes. Additionally, TCS will use its Machine First™ Delivery Model to automate the retailer’s IT operations, providing a seamless experience for both employees and customers and improving operational resilience.
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Asda Upbeat on TCS collaboration
Mohsin Issa, Chief Executive Officer of Asda, commented, “We have a long-term vision to grow Asda and extend our great heritage in value to even more communities. Technology will play a key role in realizing this vision. We have chosen to partner with TCS because of their experience in retail technology transformation and innovation. We look forward to collaborating with them to accelerate our digital transformation journey and unlock our business’s potential.”
Carl Dawson, Chief Digital & Technology Officer at Asda, added, “We are confident that this collaboration with TCS will drive a significant technology transformation as we reimagine retail. TCS will bring cutting-edge technologies together to ensure a seamless experience for Asda’s employees and customers.”
Abhijit Niyogi, Business Head, Retail – UK & Europe at TCS, expressed, “We are proud to extend our partnership with Asda and eagerly anticipate working closely with them to facilitate this extensive enterprise reinvention. By harnessing the power of data and AI, we will deliver innovative, industry-leading retail technology solutions to transform Asda’s core retail operations, employee experience, and supply chain while creating opportunities for new business models. Leveraging TCS’ deep contextual knowledge, next-gen retail technology solutions, and industry expertise, we will help Asda build a future-ready digital infrastructure to support their growth and transformation goals.”