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Infosys launches Industry Cloud for Airline Digital Transformation

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Infosys Cobalt Airline Cloud is an innovative industry solution for airlines.

It will revolutionize passenger experiences, enhance operational efficiency, and contribute to the airline’s sustainability initiatives.

Infosys has introduced Infosys Cobalt Airline Cloud (ICAC), a unique industry cloud solution designed for commercial airlines. This platform aims to boost digital transformation in the airline industry by improving passenger experiences, operational efficiency, and sustainability efforts.

Infosys used its extensive knowledge in the travel and hospitality sector to create ICAC. ICAC’s goal is to provide tailored experiences, streamline operations, and promote environmentally friendly journeys for clients.

This platform is constructed based on composable architecture principles. It inspired by Infosys Cobalt – a suite of services and solutions designed to expedite enterprises’ migration to the cloud.

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Objectives of Infosys Cobalt Airline Cloud

ICAC, built on Infosys Cobalt’s adaptable architecture, offers tools and resources for airlines to:

  • Modernize legacy systems by using cloud technology to create flexible functional capabilities.
  • Enhance business processes and customer experiences for tangible improvements.
  • Improve baggage accuracy and reduce missed bags by up to 50% through precision-based transfers.
  • Increase operational efficiency by reducing ULD misplacement to less than 2%, compared to the industry average of over 5%, using machine learning for tracking.
  • Enhance passenger safety and airport operations using AI for crowd control and security, reducing manual costs.
  • Optimize network and route planning to support decarbonization and emissions control efforts.

Infosys will also leverage its industry expertise, technology, and Infosys Cobalt elements to help airlines innovate, embrace poly-cloud opportunities, and adhere to regulatory and security standards.

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Ashiss Kumar Dash, EVP & Global Head – Services, Utilities, Resources and Energy, Infosys, said, “The launch of Infosys Cobalt Airline Cloud is a significant milestone in our journey of digital innovation. This pioneering industry cloud solution demonstrates our commitment to empowering the airline industry with a scalable and flexible IT ecosystem that caters to the unique challenges faced by the industry. ICAC offers a pre-configured solution and allows our clients to reduce costs, while continuing to innovate to meet the changing demand environments.”

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